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lidiya [134]
3 years ago
12

People often overestimate the clarity of their intentions in their e-mails or text messages because they underestimate the impor

tance of ________ in communication.
Social Studies
1 answer:
Sedbober [7]3 years ago
5 0

Answer:

Tone

Explanation:

The tone of a written conversation is just as important as the tone of a verbal one. It affects the reader's attitude towards the content, as well as the writer. Underestimating the importance of tone in how a message is read and understood tends to reduce the control a writer has of projecting their intentions in their menage. This results in an overestimation of how clear and transparent their intentions are in the written massage.

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