Although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
<h3>What is customer retention?</h3>
Customer retention refers to the ability of an organization or marketer to achieve customer loyalty over time.
When a customer is retained, there is always increased revenue from repeat purchases.
Customer retention increases brand loyalty.
Question Completion with Answer Options:
A. improve customer retention rate.
B. satisfy customer needs
C. provide the information necessary to diagnose reasons for customer defection.
D. increase customer profitability.
Thus, although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
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Answer: 6.79%
Explanation:
The holding period return is:
= (Current price - Cost price + Dividend) / Cost price
= (48.27 - 45.95 + 1.20) / 45.95
= 7.66%
The annualized return is:
= ( ( 1 + holding period return) ^ number of days in a year/ number of days stock was held - 1)
= ( ( 1 + 7.66%) ³⁶⁵ / ⁴¹⁰ - 1)
= 6.79%
Answer:
$69
Explanation:
Calculation for Central Park's taxable income
Pretax accounting income $80
Less Temporary differenceDepreciation (15)
($35 – $20)
Bad debt expense $4
($6 – $2)
Taxable income$69
($80-$15+$4)
Therefore Central Park's taxable income will be $69
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Explanation: I have tried this before and it work.
