Answer: c) presents the good news immediately.
Explanation: The claim that is raised by the customer must be considered for the evaluation and understanding the problem of the customer or customer's product . Business communicator should always reply the adjustment message starting with the good news so that customer can be satisfied by the business services.
Other options are incorrect because it does not explains business position, friendly interaction is not presented and summary of the claim is not represented in adjustment message.Thus, the correct option is option(c).
The saving-borrowing-investing cycle generally begins with consumer borrowing to fund their purchases and for seed capital. They then use this capital to invest in their future, which then allows them to bring in more money. They then are able to use income to pay off their loans and to save.
