Question

Q. This is a memo about daily tasks that was shared with Mort’s Café Team Leads. For what reason is the Regional Management Team sending this email? TO: MORT'S CAFÉ TEAM LEADS. FROM: REGIONAL MANAGEMENT. TEAM SUBJECT: DAILY TASKS. Dear Café Team Leads, It has come to management's attention that several locations have had problems with cleanliness and customer service during morning hours. As team lead, it is your responsibility to make sure the café is ready for customers when doors open. When you arrive, turn on the espresso machine so it has time to heat up. Next, preheat the oven for the morning pastries. Then, start the first batch of drip coffee. Next, make sure the café is clean. 1. Sweep the sidewalk and patio. 2. Check that all surfaces are smudge-free. 3. Make sure the bathrooms are stocked. The oven should be heated. Put the pastries in, then finish setting up. Take the chairs down from the tables. Finally, stock the condiment bar. By following these steps, you can make your café a welcoming place for customers. Contact management with any questions. Signed, The Regional Management Team The Management Team wants to increase pastry and coffee sales in the morning. The Management Team wants to make sure the Team Leads maintain cleanliness and customer service in the café. The Management Team wants to share new rules for taking a customer’s order during café hours.

Answer 1

Answer:

The Management Team wants to make sure the Team Leads maintain cleanliness and customer service in the café.

Explanation:

1. Sweep the sidewalk and patio. 2. Check that all surfaces are smudge-free. 3. Make sure the bathrooms are stocked. The oven should be heated. Put the pastries in, then finish setting up. Take the chairs down from the tables. Finally, stock the condiment bar. By following these steps, you can make your café a welcoming place for customers