Answer
The answer and procedures of the exercise are attached in the following archives.
Explanation
You will find the procedures, formulas or necessary explanations in the archive attached below. If you have any question ask and I will aclare your doubts kindly.
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Answer:
Normal spoilage rate = 1.6978% (Approx)
Explanation:
Given:
Total unit produce = 11,900 units
Normal spoil unit = 200 units
Abnormal spoil unit = 120 units
Total normal unit produce = 11,900 - 120 = 11,780
Computation of normal spoilage rate:
Normal spoilage rate = Normal spoil unit / Total normal unit produce
Normal spoilage rate = 200 / 11,780
Normal spoilage rate = 0.0169779287
Normal spoilage rate = 1.6978% (Approx)
<span>A customer touch point for abacus airlines would be an item such as reservation desk.
A customer touch point is a point in the process where a consumer and the organization exchange information, finish providing the service, or handle transactions. At the reservation desk, the customer and the business are focusing on the business and service transactions. </span>
Answer:
Letter A is correct. <u>Abusive language.</u>
Explanation:
The communication process is essential for any business, it is through communication that ideas and objectives, needs and integration of the internal and external environment are expressed.
Business communication should promote integration and relationship with the company's stakeholders, so it is necessary that the communication process is based on ethics and legal conduct, so that there is no type of communication noise and information is passed on in a timely manner. contrary to what was proposed.
It is necessary for managers to adopt a posture consistent with the organizational culture, in the case exemplified above there is an abusive language, as there is the use of offensive words to refer to employees and customers, therefore this conduct must be promptly reviewed, as an effective manager is one that ensures that its public is respected and protected from harm, so that the organizational climate is as positive as possible, which ensures greater productivity and motivation of employees to make the organization more profitable.
