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LenKa [72]
3 years ago
12

A customer asks Roger a question about a product, and he isn't sure of the correct answer. He immediately phones his supervisor

to get the needed information. Which technique for building positive customer relations does this illustrate?
Business
1 answer:
Vikentia [17]3 years ago
5 0

Answer:

Roger used the technique of "responding to every concern by the customer" for building positive customer relations.

Explanation:

Building up strong customer relationships includes following techniques:

  1. Communication which means inquiring customer needs and wants, listening to them, providing them  information.
  2. Exceeding Customer Expectations
  3. Providing Value in the form of quality products and services
  4. Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.

In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.

This technique relates to responding to every concern by a customer.

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The following transactions occur for Badger Biking Company during the month of June: a. Provide services to customers on account
pentagon [3]

Answer:

The Accounting Equation is: Assets = Liabilities + Stockholders' Equity. Thus, we will see how each transaction affects liabilities, assets, or, stockholders' equity.

a. Provide services to customers on account for $32,000.

Service revenue: $32,000 to stockholders equity.

Accounts receivable: $32,000 to assets.

b. Receive cash of $24,000 from customers in (a) above.

Cash: $24,000 to assets.

Accounts Receivable: ($24,000) to assets.

c. Purchase bike equipment by signing a note with the bank for $17,000.

Equipment: $17,000 to assets.

Accounts payable: $17,000 to liabilities.

d. Pay utilities of $3,200 for the current month.

Uitlities expense: ($3,200) to stockholders equity.

Cash: ($3,200) to assets.

5 0
3 years ago
Determine whether each of the following topics would more likely be studied in microeconomics or macroeconomics. The effect of g
DaniilM [7]

Answer: See explanation

Explanation:

We should note that microeconomics deal with a particular sector in the economy and not the whole sector. Macroeconomic deals with the whole economy and looks at ways by which the decisions of government have an effect on the whole economy.

Based on the above explanation, the answer is provided below:

• The effect of government regulation on a monopolist's production decisions= Microeconomics

• The effects of government tax policy on long-term economic growth = Macroeconomics

• The optimal interest rate for the Federal Reserve to target = Macroeconomics

4 0
2 years ago
A(n) ________ is a brand that is developed by a national brand vendor, often in conjunction with a retailer, and is sold exclusi
jenyasd209 [6]

This is known as an exclusive brand, because the retailer is the only company that has access to selling it.

4 0
3 years ago
Tune Store reports inventory using the lower of cost and net realizable value (NRV). Information related to its year-end invento
Genrish500 [490]

Answer:

inventory impairment/cost of good sold (p/l)   $500

Explanation:

IAS 2 requires that inventory be initially recognized at cost including cost of purchase and other necessary cost incurred in getting the inventory to the location where it becomes available for sale.

Subsequently, the item of inventory is carried at the lower of cost or net realizable value (NRV).

              Quantity    Unit Cost     Unit NRV      Lower of cost/NRV  Amount

Model A    100               $100              $ 120       $100                       $10,000

Model B      50                $50               $ 40        $40                         $2,000

Model C      20                $200             $210        $200                      $4,000

Adjustment required = 50 ($50 - $40)

=$500

This posted as

Debit inventory impairment/cost of good sold (p/l)   $500

Credit Inventory account                                              $500

5 0
3 years ago
8. Which of the following countries is the most extreme example of a centrally-planned economy?
larisa [96]

Answer:

North Korea

Explanation:

I hope this helps

6 0
3 years ago
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