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LenKa [72]
3 years ago
12

A customer asks Roger a question about a product, and he isn't sure of the correct answer. He immediately phones his supervisor

to get the needed information. Which technique for building positive customer relations does this illustrate?
Business
1 answer:
Vikentia [17]3 years ago
5 0

Answer:

Roger used the technique of "responding to every concern by the customer" for building positive customer relations.

Explanation:

Building up strong customer relationships includes following techniques:

  1. Communication which means inquiring customer needs and wants, listening to them, providing them  information.
  2. Exceeding Customer Expectations
  3. Providing Value in the form of quality products and services
  4. Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.

In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.

This technique relates to responding to every concern by a customer.

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Which one of the following items is not generally used in preparing a statement of cash flows? Group of answer choices Adjusted
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Answer:

Adjusted trial balance

Explanation:

In financial accounting, statement of cash flow can be regarded as a financial statement which give details of how changes that occur in balance sheet accounts as well as income have effect on cash as well as cash equivalents, it also helps in breaking down of analysis to operating as well as investing and other financing activities.

It should be noted that the following items are generally used in preparing a statement of cash flows;

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2 years ago
The issuer of a 5% common stock dividend to common stockholders should transfer from retained earnings to paid-in capital an amo
NISA [10]

Answer: A

Fair value of the shares issued.

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3 years ago
Assume that the marginal propensity to consume is 0.8 and that potential output is $800 billion. If real GDP is $850 billion, to
kari74 [83]

The following policies would bring the economy to potential output is Decrease government spending by $10 billion.

<h3>What is Marginal Propensity?</h3>

The "Marginal Propensity" to consume is defined as calculate quantification of money that consumers are ready to spend.

The term "Marginal propensity" to consume is term used in economics. It measures monetary value which consumer is willing to spend to buy goods and services instead of saving it.

The "Marginal Propensity" to consume tends to increase economic activities of country by keeping cash flowing and by not keeping it stagnant. It also helps in increasing trade value and quality and cost of products because it increases healthy competition among companies and in which consumers are ultimately benefitted.

Therefore , we can conclude that the correct option is C.

Learn more about Marginal propensity on:

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7 0
2 years ago
What is the difference between patronizing your favorite store and patronizing your little brother?
Ugo [173]
Patronizing a store means helping it buy going there often, and basically buying things often and consequently giving it money.. 

Patronizing a little brother means behaving condescendingly towards, a kind of master-slave relationship... One should never do that... 


3 0
3 years ago
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Answer:

B)an offset.

Explanation:

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