Explanation: claims management is the term used to describe the processes and steps taken both legal and administrative to ensure a health management organization pays or caters for the bills incurred during the treatment,care for incidents, occurrence or malpractice. Claims management involves both the healthcare provider,the Insurance company and the policyholder ( the subscriber) claims management is guided by Law.
Claims management means handling matters related to customers or third parties bringing a claim against a party or claims by a party against customers or third parties, including investigations, litigation support, and settlements.
Explanation:She is sharing information that she already has with her granddaughter.The other options would not fit properly for what the question is asking.