Roberto has just moved to a new address. When he is filling out an information page on a website he automatically starts to type
in his old address and then has trouble remembering his new address. What memory process explains why Roberto forgot his new address? Group of answer choices absentmindedness memory bias retroactive interference proactive interference
Thus, the correct answer is - Proactive interference.
Explanation:
Proactive interference is a type of interference effect that involve the previous memories to hold back to form new memories and retain them. This include various prior retained memories such as old mobile numbers, address, and other material.
In this question Roberto is experiencing the same proactive interference by having difficulties to retain new address and still remember the old one.
Thus, the correct answer is - proactive interference.
