Answer: Materiality
Explanation: In simple words, materiality refers to the accounting concept which states that only those transaction should be recorded in the financial statements which are important to the stakeholders.
In other words, the transactions should be recorded in such a way that it gives some value to the stakeholders.
Therefore, in the given case, steve reported two expenditures in the fiancial statement as the amount is significant, thus,must be holding the value to stakeholders.
Hence the correct option is D.
Answer:
The question lacks answers:
<em>a. overcoming reservations
</em>
<em>b. generating and qualifying leads
</em>
<em>c. the presentation
</em>
<em>d. the preapproach
</em>
<em>e. follow-up</em>
The answer is: a. overcoming reservations
The answer can be formulated as - handling objections
Explanation:
The sales presentation process usually follows the sequence:
<em>generating and qualifying leads -> the preapproach -> the presentation -> overcoming reservations -> closing -> follow-up</em>
The part of overcoming reservations is one of the most critical parts of the sales process, as it includes the addressing of the potential concerns a lead may have. This is the part when most salespeople end the whole process, as they are mostly not prepared to argument their sales pitch.
In this example, Patrick is confident and persistent in his efforts to emphasize the benefits of the system, even though the client expressed some concern about it. Patrick successfully overcame the client's reservations by explaining the benefits further.
Answer:
A. They avoided asking their customer service reps in call centres to follow a detailed script.
Explanation:
Formalisation refers to the manner in which the company follows extra depth of procedures and takes extra unnecessary care of the customers, or even in the internal procedures of organisation also.
For the customers perspective, we have:
As asking their customers for service reps again and again will make the entire process formalised, and leaving it on the discretion of customers that when they want to avail the service makes it less formal and comfortable for customers.
Thus, avoiding the detailed script with some unnecessary details every time and following up again and again the function becomes less formal and comfortable.
Final Answer:
Option A
No, because that's the name they're born with. It has nothing to do with how well they can or cannot do the job.
Answer:
2.47
Explanation:
Current ratio measure Liquidity of the firm and is calculated as ;
Current ratio = Current Assets ÷ Current Liabilities
Where,
Current Assets = $ 141,000
Current Liabilities = $57,000
Then,
Current ratio = $ 141,000 ÷ $57,000
= 2.47