A basic Customer Relationship Management premise is that<u> (B) </u><u>customers form relationships with companies as opposed to companies conducting individual transactions with customers.</u>
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- A tool known as customer relationship management (CRM) is used to handle all interactions and relationships between your business and its clients.
- The objective is straightforward: to strengthen business ties.
- CRM systems assist businesses in maintaining contact with clients, streamlining procedures, and boosting profitability.
- Expressing gratitude to customers once they make purchases.
- If a customer buys a certain product, upsell or cross-sell to them.
- sending a coupon along with a birthday greeting. giving a customer who hasn't bought anything recently a discount.
What is CRM and why is it important?
- CRM enables organizations to establish a relationship with their clients, which fosters loyalty and client retention.
- CRM is a management technique that boosts a company's profits since customer loyalty and revenue are two factors that influence a company's revenue.
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Answer:
Violated employees personal compact.
Explanation:
The manager at Seasons Hotel wanted to change the incentive system to offer bonuses tied to the hotel's financial performance, but the employees refused to comply. This example shows that the manager has violated employees personal compact which is defined as the formal, social and psychological aspects of the relationships between the workers and the organization. It is termed as the mutual commitments and obligations which are stated and implied between the employer and the employee. Here, the manager has broken and violated that implicitly set rules when he has tried to tie the incentive system with the financial performance of the Hotel which workers can think that will be difficult to get if the Hotel doesn't not perform well.
False. A great example would be North Korea compared to the United States. In the United States we have the Freedom to Speech so we also have the the opportunity for news and social media where you can post pretty much anything. North Korea on the other hand lacks informing their own people and their own people lacks a stable and healthy government. We don’t know a lot about North Korea and they don’t know anything at all about us or the rest of the world.
Because it takes<u> time</u> for people to find work in a society with poor information, frictional unemployment happens.
The unemployment that results from regular labor turnover, such as persons joining and leaving the labor force, as well as the continuous creation and destruction of jobs, is known as frictional unemployment. It comprises employees who are either looking for employment or holding out for a job soon.
Frictional unemployment has the following examples: employees looking for new jobs after quitting their existing ones, employees want to shift careers. Those looking for their first job after graduating from college or those starting their first career in the workforce.
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Answer:E
Explanation:
X bar chart is typically combined with R chart to monitor process variables. If the variables isn't under control, then control limits might be too general, which means that causes of variation that are affecting the process mean can't be pin pointed.
