Question

"Roller-Tell Inc., a major supplier of components to the automobile industry, has recently confronted a crisis as one of its manufacturing units has been forcefully shut down by the local union. As a result, the company has been unable to meet the customer demands appropriately. As the owner of the business, the most appropriate way for the firm to handle this crisis is to:"

Answer 1

Answer:

B) make the process of dealing with the problem as open as possible.

Explanation:

As the owner of the company, you need to focus on two things:

1. solve the problem as fast as you can so the factory starts to operate again.
2. engage in public relations activities to reduce the negative effects caused by the factory shutdown. Trying to hide the problem or blaming others for strike wouldn't help your company.