Question

Give four examples of active listening

Answer 1

Asking open-ended questions.

Asking specific questions to seek clarification.

Waiting to disclose your opinion.

Disclosing similar experiences to show understanding.

Answer 2

•Building trust and establishing rapport.

•Demonstrating concern.

•Paraphrasing to show understanding.

•Nonverbal cues which show understanding such as nodding, eye contact, and leaning forward