Question

Grahanna publishing produces learning materials for middle​ school, high​ school, college, and professional certification courses. because these​ customers' needs are so​ diverse, the company established separate divisions for each group. based on this​ information, grahanna publishing uses​ _______ departmentalization.

Answer 1

Grahanna publishing uses CUSTOMER departmentalization.
Customer departmentalization involves segregation of customers based on the products which they consumed. Companies which produce different line of products usually use this method to manage their customers. Different departments are formed in the organisation based on the types of customers that buy different products.