Question

When Wells Fargo employees fraudulently opened customer accounts in order to meet extremely high sales quotas, rehabilitating this bank's shattered reputation was expected to be time-consuming and costly because _________a. its employees' actions could result in increased corporate taxes on the bank's profits. b. its employees' actions could lead to unnerved creditors and increased risk of default on loans due to potential business fallout c. its employees' actions could result in higher stock prices and higher returns on invested capital. d. its employees' actions could result in the increased costs of servicing the bank's customers. e. its employees' actions could result in poaching talented employees from rival banks.

Answer 1

Answer:

The correct answer is letter "B":  its employees' actions could lead to unnerved creditors and increased risk of default on loans due to potential business fallout.

Explanation:

The Wells Fargo scandal refers to the fraudulent activity found on the American bank during 2011 and 2016 as a result of opening fake accounts. It is estimated that the bank revenues were around $575 million from those types of accounts. According to the Consumer Financial Protection Bureau (CFPB), Wells Fargo charged $2 million only in charges for 85,000 deposit accounts that were open without authorization.

Under such a scenario, investors and account holders were uncertain on what to do with their positions in the bank since it could easily face a fallout. This scenario represents a risk for the financial institution because customers were likely to lose interest in the bank's products like loans.

An online survey conducted in 2018, reflected that Wells Fargo could lose $93 million in deposits over 2019.