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Tems11 [23]
3 years ago
7

When it comes to dealing with angry or rude customers, giving in to their demands is the most appropriate way to avoid further s

tress.
A. True
B. False
Social Studies
1 answer:
mars1129 [50]3 years ago
6 0

Answer:

B). False.

Explanation:

The given statement would be categorized as false because 'giving in to the customer's demands' is never the solution to deal with the angry or rude customers. They are rather required to be dealt quite calmly and gracefully by discussing their problem in order to know the reasons that have led them to such an anxious or disrespectful tone.

After assessing their issue, they must be provided with an apology along with a solution and an assurance that such a mistake would not occur in future. This kind of generous and patient attitude is required in order to not let the the customers offend that may affect their trust on your company/brand/product and invite more customers(as such a customer support attracts customers). Therefore, the assertion is <u>false.</u>

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Which ruler was most responsible for uniting Greece and building an empire?
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Explanation:

Precontemplation - this is the stage in which people are not inclined towards taking any action to change anytime soon. They are still not convinced that they have a problem or that their behaviour will have a negative outcome. They are more concerned about the negative effect the change will bring to them and not paying attention to the positive results it would bring if they were to change their behaviour.

Contemplation -This is the stage where they start to consider changing in the future, they start to think about it.

Their eyes start to open up to the fact that their behaviour is probably negative. They start to equally evaluate both advantages and disadvantages of changing this behaviour.Eventhough they are thinking about changing their behaviour but at this point they are still resistant towards changing.

Preparation (Determination) - This is the stage where they are ready to start the path towards changing their behaviour within 30 days. They take baby steps because they can now understand that it would be healthy to do so.

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Maintenance - They working towards ensuring that they don't go back to the same behavior so they striving to make sure they keep what they have achieved.

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