Answer:
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The required return on the stock is 9.9%.
Stock:
- A stock, also known as equity, is a security that represents the ownership of a fraction of the issuing corporation. Units of stock are called "shares" which entitles the owner to a proportion of the corporation's assets and profits equal to how much stock they own.
- Stocks represent ownership in a publicly traded company. You take a stake in a firm when you purchase its shares. For example, if a company has 100,000 shares, and you buy 1,000 of them, you own 1% of the company.
- Stocks are not actual assets; they are financial assets. Paper assets that are easily convertible to cash are referred to as financial assets. Real assets have inherent worth because they are tangible.
- The required return on the stock=dividend yield + Growth rate
- which is equal to' =(4.3+5.6)
- =9.9%
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Answer: Gap 1
Explanation:
The Gap model is used to better understand the problems involved in delivering superior services to customers which can then be overcome for better customer service.
There are 4 gaps and the relevant one here is Gap 1 which is the Listening Gap. Gap 1 is the difference between company understanding of customer expectations and the development of customer-driven service designs and standards.
This Gap is very important to note because the company cannot deliver to its customers effectively if it does not understand what they want in the first place.