Test retest reliability
The performance management,term refers to a measure that obtains consistency of results over time.
It also carries the idea of performance appraisal through which more work can be achieved by rewarding the personnel who achieve their targets on time and show their results.
It helps optimize the performance to obtain consistency over the time with providing feedback and improvement in the performance. Psychometrics tests and evaluation test are used for improvement of employee performance. Several policies and procedures are also implemented for their welfare.
To learn more about performance management here,
brainly.com/question/16927603
#SPJ4
Answer:
The key aspect of any business, company, or employer is customer service goals.
Explanation:
A customer service department and the staff represent the company and contribute to building the company's public perception. Customer service objectives are specific objectives and guidelines put in place by an enterprise to ensure that every client is 100% satisfied with the services provided by the enterprise. Excellent customer service means that every customer's needs and desires can be met promptly. A customer should never get away with a company or leave a place unhappy.
Improve customer service measurement
<u>Customers goals :</u>
- Easy to get in touch with customers
- Response times accelerated
- Improve customer service measurement
- Find ways to create an all-round experience for our customers
- Develop a loyalty program for clients
- Create a culture that focuses on customers
- Develop a strategy for customer surveys
- Take the customer success account into account
- Get customer renovation and up-sell creative
<u>Full question:</u>
There are approximately 1 billion people living in India. Only about 200 million of these people earn more than the equivalent of $1,000 per year. According to Maslow's hierarchy, most of the other 800 million Indian consumers are primarily addressing their __________ needs.
a. social
b. esteem
c. psychological
d. physiological
e. Personal
<u>Answer:</u>
According to Maslow's hierarchy, most of the other 800 million Indian consumers are primarily addressing their physiological needs.
<u>Explanation:</u>
Abraham Maslow's 'Hierarchy of Needs' offers a five-stage design of the impulses following human behavior. At the base of this hierarchy endure our primary, survival-ensuring necessities, which Maslow pointed to as our physiological needs. If certain needs are not convinced the human body cannot function optimally.
The primary physiological needs are fairly apparent—these cover the items that are essential to our survival. To progress over the other stages of the hierarchy, we necessity primary perform these primary needs.
A profit and loss statement<span> will determine how well a business has done over the past year.The profit and loss statement is a financial statement which shows revenue, costs and all expenses that happened during a said period of time. Most companies do this quarterly or yearly. </span>
