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aalyn [17]
3 years ago
8

During her performance review, Tuli’s manager tells her that numerous customers have not been satisfied with her assistance. Acc

ording to the manager, instead of listening to the customers on the content level, Tuli should listen to them on the relational level. What action should Tuli take to improve her performance?
Business
1 answer:
romanna [79]3 years ago
5 0

<em>Tuli can improve her performance by means of observing relational level in terms of customer assistance satisfaction thru establishing good business relationship to all people involve in her work. Starting from her co-workers to business associates, clients, suppliers and even stakeholders. No matter how good a product is, if one person couldn't handle a good attitude in making transaction with their clients or co-workers, the company could experience a great loss and revenue. Therefore, Tuli can do the following: </em>

<em>1. She must communicate more often and in a friendly way to all who she is working with. She could start every conversation with politeness and friendly greetings to everyone. </em>

<em>2. She must always put a personal touch on her work such as giving joy to her customers and co-workers as she delivers products and services. </em>

<em>3. She must learn to become a good teamworker. As long as she knows how to work with other people, then she could learn from them and get tips from them. Good relationship to her customers will help her and the company to establish a good reputation to all clients.</em>

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Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Phar
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Answer:

Employees frequently complain about the inconsistent assistance they receive from the HR department due to its large size.

Explanation:

Having a specialized, embedded HR unit is beneficial to each, specific unit, as  HR would cater to every department and its special needs. On the contrary, centralized HR tends to give inconsistent help, as they always assign a different person or team when a problem arises.

So, if the employees complained that they cannot receive adequate help from the centralized HR, it would be wise to do what Roberta suggested.

8 0
3 years ago
Multiple Choice Best Buy decided to bring in Hubert Joly as CEO to replace Brian Dunn. Amazon has many strategically located dis
Fynjy0 [20]

Complete question reads;

Which of the following is not a reason Best Buy has had a hard time competing with Amazon? Multiple Choice

a. Best Buy decided to bring in Hubert Joly as CEO to replace Brian Dunn.

b. Amazon has many strategically located distribution centers across the United States.

c. Best Buy had significant expenses that did not help improve sales.

d. Amazon has a deep supply of products to draw from.

e. Best Buy has faced some key leadership challenges.

Answer:

a

Explanation:

Noteworthy is the fact that Hubert Joly's arrival into Best Buy was indeed a blessing to the company because within a year after he came in 2012, the company's stock value more than doubled in 2013.

He further improved the company's customer interactions, plus greater price competitiveness during his leadership.

6 0
3 years ago
A saleswoman works for a base salary of $420 a month plus 6% commission on all the merchandise she sells beyond $7,000. If she s
kompoz [17]

Answer:

$492

Explanation:

The computation of the total salary for the month is shown below:

= Base salary of a sales women + commission amount

where,

Base salary of a sales women = $420

And, the commission amount is

= ($8,200 - $7,000) × 6%

= $72

So, the total salary for the month is

= $420 + $72

= $492

Basically we added the base salary and the commission amount for computing the total salary

7 0
3 years ago
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Taxes that have wealthy people pay a higher rate of tax than average or poor people are called Progressive tax. It is the type of tax that goes on increasing with increase of income. The people with higher income pays a higher amount of tax than the people with lower income. I hope the answer has helped you.
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3 years ago
According to the law of increasing opportunity cost, as a society _________ more and more of a certain good, further production
Effectus [21]

Answer:

produces  

increases

trade-offs

Explanation:

The law of increasing opportunity cost states that when firms decide to make additional units of a certain product by reallocating resources, they do that at a higher opportunity cost than the previous production. The major traceable reason for this is inefficiency in resource reallocation.

This increase in opportunity cost is associated with increasing and increasing trade-off.

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3 years ago
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