I think the answer is
C)Availability
B)Integrity
Complete question:
Universal Containers recently deployed a Salesforce Knowledge implementation, but is looking to evaluate the quality of the articles being produced.
What should the Consultant recommend to gather information on Knowledge article usefulness?
-. Install Knowledge Base Dashboards and Reports AppExchange package.
-. Create a group of super users that will evaluate and manage articles.
-. Send out a monthly survey to customers requesting feedback.
-. Contact Salesforce to send a report on article efficacy.
Answer:
The Consultant recommend to gather information on Knowledge article usefulness should Install Knowledge Base Dashboards and Reports AppExchange package.
Explanation:
They empower the clients with a basis of knowledge and therefore up to 60% more service and support. In fact, you may also get immediate answers to those questions the staff and members of the team need instead of emailing them all using apps for information base.
Skills articles are often used so expertise articles can be used from these options to view themselves in the fields of customer support and to solve consumer cases. The expertise with Sales-force helps agents to create offers from an event.
Answer and Explanation:
The three differences between the bookkeeping and accounting is as follows:
1. The preparation of the financial statements would not be part of this but it should be the part of the accounting
2. The bookkeeping does not required any kind of skill set but in the accounting it require skill set to perform the calculations
3. Bookkeeping does not do any kind of analysis but the accounting perform the analyses, it use the bookkeeping information so that it would help to interpret the data.
Answer:
b. Production exceeds sales for that period.
Explanation:
This is said to be calculated or gotten from Earnings Before Interest And Taxes(EBIT). This is generally referred to as EBIT. They are returns from investments made in real estate or other forms of investments in a company that is gathered after all taxes and also other interests.
In arithmetic calculations it is done by calculating gross revenue from sales and services and also labour that was been involved. Remove the cost of goods sold, then add expenses from utilities, rent etc.
The answer is True. You have more samples, the result is more accurate.