The correct answer in the statement above is indulgences. These are given to people who have committed sins and has ask for forgiveness because of their feelings of guilt that would drive them to be forgiven after asking for forgiveness. This is how indulgences are provided.
Hoover built the FBI into a larger crime-fighting agency than it was at its inception and instituted a number of modernizations to police technology, such as a centralized fingerprint file and forensic laboratories.
#1 State (Oregon) and criminal
# Federal & Civil (I think)