Answer:
hardware and software is the answer
Answer: a) Emotional appeal
Explanation: Calls on feeling of human is referred as the emotion of the humans ,thus it is said to be an emotional appeal. Other appeals in the options are for the call on technical,logical or unexpected error reason and does not relate to the human audience needs or sympathies .But emotional appeal deals with these need on being called. So, option (a) is the correct option .
