Firms should emphasize the importance of consistently good customer service to its employees in order that good customer service becomes a part of the organizational culture.
Organizational culture is that the collection of values, expectations, and practices that guide and inform the actions of all team members. consider it because the collection of traits that make your company what it's. a good culture exemplifies positive traits that result in improved performance, while a dysfunctional company culture brings out qualities that may hinder even the foremost successful organizations. Organizational culture affects all aspects of your business, from punctuality and tone to contract terms and employee benefits. When workplace culture aligns together with your employees, they’re more likely to feel softer, supported, and valued. Companies that prioritize culture may also weather difficult times and changes within the business environment and are available out stronger.
Learn more about Organizational culture.
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Answer:
The correct answer is the option B: manipulating a customer's want into a need.
Explanation:
To begin with, in the field of marketing there are several instruments that can be used in order to obtain the customer's attention, such as the advertisements and the salespeople. Moreover, these two types of tools can generate in the client a shift in his behavior that makes him feel that his desire or want is now a new need that must be satisfy. Therefore that the advertisements tend to capture the people's attention with bright colors and wonderfull and desired situations. And the salespeople tend to push the clients into buy some items that may complement the primary product that they are buying.
Answer:
D) were highly likely to be in their lower-achieving group.
Explanation:
Theory X refers to a motivation theory developed by Douglas McGregor. Theory X can be described as a pessimistic view of humanity and human workers. Managers who support theory X tend to dislike their own work and believe everyone else dislikes their work, are not ambitious and believe everyone else is not ambitious either, and finally don't like to assume responsibility over their actions and believe everyone else is like them.
So it shouldn't be a surprise that managers who support theory X are underachievers.
Answer:
I can borrow $24,000
Explanation:
A fix Payment for a specified period of time is called annuity. The discounting of these payment on a specified rate is known as present value of annuity.
The amount of loan can be calculated as follow
PV of annuity = P x [ ( 1- ( 1+ r )^-n ) / r ]
Amount of Loan = $632 x [ ( 1- ( 1 + 1% )^-48 ) / 1% ]
Amount of Loan = $632 x [ ( 1- ( 1.01 )^-48 ) / 0.01 ]
Amount of Loan = $24,000
r = 7.17%
Interest rate is 7.17%
Answer: Option (C)
Explanation:
SWOT analysis is defined as or referred to as a strategic planning process that is used in order to help an individual or a company identify the strengths, opportunities, weaknesses, and threats that are related to their business competition or the project they are planning. It is mostly intended in order to specify objectives of a business project or venture and thus identify external and internal factors which are unfavorable and favorable in order to achieve these objectives.
