I think it’s number 1. Check the answer first.
The keys in all rows that's sit between the touch keys are the stretch key
What they do is the answer
There are certain skills that are required to be a good team member or team leader. A main characteristic of the required skills would be those that can be used in interacting with other people, since that is a main feature when working in teams.
From the given options, only one skill would be most suitable to be used when dealing with other people, which is (C) listening.