Answer:
The correct words for the blank spaces are: Emotional Intelligence; Relationship Management.
Explanation:
Emotional Intelligence refers to the ability individuals have to control their emotions in reference to the interactions they have with others. Emotional Intelligence has four (4) factors: <em>Self-Awareness, Self-Management, Social Awareness, </em>and <em>Relationship Management</em>.
Relationship management involves getting along with others, handling conflict effectively, and using sensitivity to manage interactions successfully.
Answer:
(A). Customer value
Explanation:
<u>For a customer to obtain value or benefit from using a product, he or she must first make a sacrifice</u>, such as the amount of money spent or time taken to purchase the product.
Customer value refers to that <u>benefit the customer gets from using the product, compared to the sacrifice the customer makes to get it.</u>
<span>An allergic reaction should not be treated
lightly because this can actually result in death of the victim. So in this
casem this could actually lead to serious illness or death of the customer.
Which adds a very huge liability for the restaurant or organization.</span>
I believe its B) the fourth and fifth
