Answer:
c. Schedule a follow-up meeting
Explanation:
In the given scenario the supervisor when talking to his son made the following statement: "I've noticed that we haven't received any more customer complaints about your service and, in fact, one customer told me you went out of your way."
This statement is one that should be asked during follow up meeting to review implemented solution.
Counseling interview will involve identifying the problem, consideration of solutions, choosing the appropriate solution, and finally the follow up meeting where review is done and feedback given.
The salesperson's son recieved positive feedback after solution implementation
Answer:
Let us take ABC Company, a manufacturing company to be our example company in discussing the fixed costs. Fixed costs are costs that remain constant for a given period of time regardless of changes in volume. The ABC Company’s fix costs includes the rent, insurance on property, and depreciation on machinery and equipment.
The rent is a fixed cost because it has a fixed amount which is to be paid every month. And the insurance on property is a fixed costs since the amount of the insurance that the company pays every month is already fixed and cannot be changed. The depreciation on machinery and equipment is also a fixed costs because the amount of depreciation is already computed and allocated every year to be expended and recorded at fixed cost.
Setting standards, measuring performance, and comparing performance to standards are the parts of controlling.
Control is a management function that aids in error detection and the implementation of corrective measures. This is done to reduce departure from standards and make that the organization's stated goals are met in the desired way.
Controlling is a management function that aids in obtaining desired results from employees at all organizational levels, including managers and subordinates. The managing function aids in tracking advancement toward corporate objectives, identifies deviations, and suggests necessary remedial action.
Learn more about controlling here
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Answer:
Spot quote
Explanation:
Intermodal transport can be defined as the transportation of goods in one and the same truck or loading medium without handling the goods themselves in a different transport modes.
A shipping container refers to a metal container made from steel and having the ability or strength to withstand all external factors during shipment or storage of materials. It is an essential part of transportation of goods or materials from one location to another, thereby boosting trade between countries.
The various types of shipping containers are, dry storage container, open-side storage container, ISO Reefer container, flat rack container, tunnel container, open top container, double doors container, thermal containers, intermodal freight container etc.
Basically, the two standard sizes of shipping containers are 20ft (6.06m) and 40ft (12.2m): which has a width of 8ft (2.43m) and height of 8.5ft (2.59m).
A spot quote for a freight refers to a rate quote for each individual Line haul. Thus, this rate is usually calculated using current market parameters without a contract.
This ultimately implies that, the spot rate is generally outside the contracted rates and is typically required to be sent immediately.