Answer:
increase with an increase in efficiency and effectiveness.
Explanation:
Environmental scanning is a management strategy that focuses on systematically acquiring informations about occasions, trends, events or patterns through surveys and analysis of these information in an organisation's external and internal environment.
In Business management, the five (5) main organizational features which are capable of changing the direction of a company or business firm are classified as;
I. Culture.
II. Processes.
III. Politics.
IV. Environmental.
V. Structure.
Generally, it is expected that managers understand how the aforementioned organizational features can influence their business so as to build and use informations systems (IS) to drive the business successfully.
Hence, organizational performance in a company or business firm is most likely to increase with an increase in efficiency and effectiveness, especially in the areas of services to customers.
