Question

You have just taken over a new club where there have been problems. You determine that the main problem lies with training issues. How would you go about making sure your staff is properly trained

Answer 1

Answer: I would assess the weakest areas of my staff and focus on working on them to enhance them.

Explanation:

Training is one of the most important aspects of keeping any business on its feet. The staff is in charge of keeping the business running. When you have untrained staff, problems can arise.

I am in charge of this new club and I see that the problems are related to training. I would first take the time to get to know my staff and know what their strengths and weaknesses are, then see how they interfere with or benefit the growth of the business. After knowing the skills of my staff, I would assess whether each one is in the position that corresponds to them. Many times problems occur when people are in jobs that are not commensurate with their abilities, leading to the person not being comfortable in the position they perform. After each person is located in the position, a process would begin to strengthen their skills in the position they are in.

The training is something continuous and goes together with the evaluation. After the staff starts working, they would evaluate to see how the performance has been and compare it with the previous one and see if it is giving results. As time passes, performance will be visible.