Answer:
D. Technical problem solver.
Explanation:
A leader or a manager acts as a technical problem solver in the place where they make and implements decisions that will solve the problem faced by his subordinate at different levels or process of carrying out their duties
As a technical problem solver, managers performs individual contributor tasks on a regular basis, such as repairing machinery.
Answer:
Global product division Structure
Explanation:
A global product division structure is a form of structure that encompass the functions important to each goods or services a product/service division produce. It is the situation whereby domestic divisions are allowed to take global responsibility for product groups. The product lines from around the world are managed from home country based product division. They are part of a global organizational structure when the basic division of the firm's activities is based on product/service categories.
Answer:
Roger used the technique of "responding to every concern by the customer" for building positive customer relations.
Explanation:
Building up strong customer relationships includes following techniques:
- Communication which means inquiring customer needs and wants, listening to them, providing them information.
- Exceeding Customer Expectations
- Providing Value in the form of quality products and services
- Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.
In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.
This technique relates to responding to every concern by a customer.
A. <span>It's safer just to keep it at home in a secure place.
This is a reason to NOT invest. The others are all reasons TO invest. </span>