Answer:
<u>Customer satisfaction.</u>
Explanation:
Customer satisfaction is an extremely relevant factor for a company as it can directly influence the success or failure of a business.
The whole experience that the customer will have with your company will influence their perception and decision to re-establish relationships with the organization. The company should pay attention to the set of determinants responsible for customer satisfaction, the product must meet their needs, service and service should be cordial and optimized to clarify doubts and assist in the process of purchase and customer loyalty.
So on that issue, an employee like Sharon will negatively impact customer satisfaction, which has not been answered and badly answered. What the organization can do to improve this cycle is to invest in employee training and motivational policies that help increase job satisfaction and thereby increase customer satisfaction.
I’m sure that it’s true you nerd
Answer:
A Subjective performance evaluation is more feasible when evaluating jobs that cannot easily be evaluated by numbers, in finding problems such as ethical errors that objective evaluation cannot identify and in identifying the rate of achievement of work goals that cannot be recorded in an objective evaluation.
Explanation:
Though Objective evaluation has been the more favored form of evaluation for valid reasons, there are still situations where subjective performance evaluation does a better job in the workplace.
Some jobs for example, the job of an attorney, cannot easily be objectively evaluated. In this situation, it falls on the employer to evaluate the performance of the employee by using measurements like team play, professionalism and client service.
In objective analysis, some ethical approaches are overlooked and the achievement of the set goal is the major criterion for ratings. This affords employees the opportunity to use unethical means to achieve set targets and the objective performance evaluation skips it, leaving them safe and with high ratings. In subjective performance ratings however, the employer having the power to rate employers, could expose these unethical behaviors faster and actions, taken on them.
In the workplace, certain goals are set in overall goals, as a method to achieving the overall set target. In an objective performance rating, an employee could bypass these and still appear to have achieved the overall goal. An objective evaluation will miss this but a subjective evaluation could pick this out and make rating each employee based on these soft goals and overall goal achievable.
Answer:
Expected market return is 13%
Explanation:
CAPM is used to calculate the expected return on an asset for decision making to add any further asset to a well diversified portfolio. It involves different factors like market risk premium, asset beta and risk free rate as well to calculate a return rate which is expected to obtain from underline asset or investment.
As per given data
Expected return = 17.2%
Stock beta = 1.6
Risk free rate = 6%
According to CAPM
Expected Return on security = Risk free rate + Stock beta ( Market Risk Premium )
17.2% = 6% + 1.6 × ( Market Risk Premium )
17.2% = 6% + 1.6 × ( Market return - Risk free rate )
17.2% = 6% + 1.6 × ( Market return - 6% )
17.2% - 6% = 1.6 × ( Market return - 6% )
11.2% = 1.6 × ( Market return - 6% )
11.2% / 1.6 = Market return - 6%
7% = Market return - 6%
7% + 6% = Market return
Market return = 13%
<span>Double-entry bookkeeping, in accounting, is a system of bookkeeping so named because every entry to an account requires a corresponding and opposite entry to a different account. The double entry has two equal and corresponding sides known as debit and credit.</span>
