Question

The use of teams is becoming increasingly prevalent in the U.S. workplace, partly because of the many benefits associated with teamwork. Which of the following are positive outcomes known to result from work teams? Check all that apply.
Increased social loafing
Better customer satisfaction
Greater employee job satisfaction
Lower employee turnover

Answer 1

Answer:

Better customer satisfaction

Greater employee job satisfaction

Lower employee turnover

Explanation:

Work teams can be defined as the group of employees that work together to accomplish a certain task or project. These teams are the most effective when expert advises are needed and required to accomplish a project which needs different set of skills. These teams are trained so they can meet the customers needs and wants successfully. They can understand customers well in order to meet their requirements which definitely will make them happy and satisfied and in some cases they can be delighted and over delighted.

When employees will work in work teams, they will interact with different workers having different set of skills, therefore, they can complete the tasks and project quite efficiently, which will ultimately make them satisfied. When employees will be satisfied at the work, they will not think about leaving the organization which in turn will result in lower employees turnover.