Question

A person selecting a bank does not need to consider whether the staff is friendly and helpful. True False

Answer 1

False, A person would not want a bank where they could not depend on the staff and be able to come to them if they were having problems with the bank account

Answer 2

The correct answer is False

Explanation:

A bank is one of the most common financial institutions, in this, there are multiple services that include credits, saving bank accounts, and credit/debit cards. Additionally, not all banks offer the same services or have the same conditions, which is why you need to select carefully a bank if you require one or more financial services.

In this process, it is important to consider tariffs or payments, flexibility in services, and also the staff of the bank because they are the people mediating and offering the services and if they are not willing to help you or to do it in a friendly way, you are not going to have support in case you need it, for example in case you need more information or help with an issue. Thus, it is false you do not need to consider whether the staff is friendly and helpful when selecting a bank because this factor affects the support you have from the bank and the general service quality.