Answer:
<em>SOLUTION: Over the last three evenings, Heather received a total of 109 phone calls at the call center. The third evening, she received 4 times as many calls as the second evening</em>
I think it is 5.64 I hope this helps
the yearly increase of x% assumes is compounding yearly, so let's use that.

![95000=80000\left(1+\frac{~~ \frac{r}{100}~~}{1}\right)^{1\cdot 5}\implies \cfrac{95000}{80000}=\left( 1+\cfrac{r}{100} \right)^5 \\\\\\ \cfrac{19}{16}=\left( 1+\cfrac{r}{100} \right)^5\implies \sqrt[5]{\cfrac{19}{16}}=1+\cfrac{r}{100}\implies \sqrt[5]{\cfrac{19}{16}}=\cfrac{100+r}{100} \\\\\\ 100\sqrt[5]{\cfrac{19}{16}}=100+r\implies 100\sqrt[5]{\cfrac{19}{16}}-100=r\implies 3.5\approx r](https://tex.z-dn.net/?f=95000%3D80000%5Cleft%281%2B%5Cfrac%7B~~%20%5Cfrac%7Br%7D%7B100%7D~~%7D%7B1%7D%5Cright%29%5E%7B1%5Ccdot%205%7D%5Cimplies%20%5Ccfrac%7B95000%7D%7B80000%7D%3D%5Cleft%28%201%2B%5Ccfrac%7Br%7D%7B100%7D%20%5Cright%29%5E5%20%5C%5C%5C%5C%5C%5C%20%5Ccfrac%7B19%7D%7B16%7D%3D%5Cleft%28%201%2B%5Ccfrac%7Br%7D%7B100%7D%20%5Cright%29%5E5%5Cimplies%20%5Csqrt%5B5%5D%7B%5Ccfrac%7B19%7D%7B16%7D%7D%3D1%2B%5Ccfrac%7Br%7D%7B100%7D%5Cimplies%20%5Csqrt%5B5%5D%7B%5Ccfrac%7B19%7D%7B16%7D%7D%3D%5Ccfrac%7B100%2Br%7D%7B100%7D%20%5C%5C%5C%5C%5C%5C%20100%5Csqrt%5B5%5D%7B%5Ccfrac%7B19%7D%7B16%7D%7D%3D100%2Br%5Cimplies%20100%5Csqrt%5B5%5D%7B%5Ccfrac%7B19%7D%7B16%7D%7D-100%3Dr%5Cimplies%203.5%5Capprox%20r)
27|405 27*1=27
- 27 27*5=135
-------
135
-135
--------
0
Answer is 6 :v