Answer: Informal bench-marking
Explanation:
Informal bench-marking is defined as unconscious comparison of one's own behavior, skills, values etc with other and learning from them to improve. This leaning can be found in work-place, home, school etc.
- According to the question, Myles is using informal bench-marking through studying other stores complaint handling style and reduction technique so that he can learn from it.
- Other options are incorrect because designing analysis,outcome analysis, issue analysis and processing of complaining ta re not the comparison that unconsciously done by person .
- Thus, the correct option is informal bench- marking.
Answer: Multi-user issue
Explanation: A database management system scheme can have multi-user issue when the designing of the system is not made properly. The multi user issue rises when the users concurrently access the data from the database and related error get invoked due to some reason like repeatable reading issue, serialization, etc.
The reading problem is usually can be related to reading of the database in uncommitted manner, uncommitted reading, repeatedly reading etc.Thus, Cora and Owen are accessing the database concurrently which can create multi-user issue.
It most likely can but It may damage your system. So you should seek out professional help from a car dealership and do more research.
Hope this helps.<span />
