Answer:
by telling a story related to the message he/she is trying to pass
Explanation:
people tend to remember stories
I would say that the word "equanimity" is a 10 letter word that means evenness of mind or temper and that it could be displayed by someone who works in the kitchen just described above the manner of dealing with the world when one's workplace is in good order and clean, as an example.
That america is a freaking awesome place
