Usually, a brand promise is some sort of statement said by an organization to its consumers, or customers, stating what the customers may expect from their product(s) and/or service(s).
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Not having experiences that help them make good choices though out the rest of their lives. Also someone to guide them through times good and bad to help them make the right choices.
Answer:
Violated employees personal compact.
Explanation:
The manager at Seasons Hotel wanted to change the incentive system to offer bonuses tied to the hotel's financial performance, but the employees refused to comply. This example shows that the manager has violated employees personal compact which is defined as the formal, social and psychological aspects of the relationships between the workers and the organization. It is termed as the mutual commitments and obligations which are stated and implied between the employer and the employee. Here, the manager has broken and violated that implicitly set rules when he has tried to tie the incentive system with the financial performance of the Hotel which workers can think that will be difficult to get if the Hotel doesn't not perform well.
