The answer is the first one, A!
<u>Answer:</u>
The dimension of service quality is known as patient satisfaction.
<u>Explanation:</u>
- Patient satisfaction is necessary for building the Goodwill of the doctor with its patient.
- Patient satisfaction gives a soothing environment for the patients. A patient feels better and more confident when a doctor interacts with him and make him feel comfortable with his words.
- The good care quality service provides the idea of the various aspects of the medicine, level of care and empathy.
The answer is D) Blood Disorder
Hope this helps :)
