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2 years ago

According to the quadrants of the social style matrix, which of the following should salespeople do when selling to expressives?

Business

1 answer:

kvv77 [185]2 years ago

5 0

Answer:

B) They should demonstrate how their product will help the customers achieve personal status and recognition.

Explanation:

The social style matrix uses personality traits to categorize customers. It divides people into four categories:

Driving Style: controlling, determined and active people
Expressive Style: enthusiastic and emotional people
Amiable Style: friendly and relationship driven people
Analytical Style: thoughtful and reserved people

Since we are trying to sell goods to expressive people, then we must focus on how the goods will make them feel more important (VIPs). They seek the attention and notice of other people (they are show-off people). They want to feel important and they will buy goods that make them feel that way.

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Under what circumstances might Costco have to start paying its workers less?

Oksi-84 [34.3K]

Answer:

If for some reason Costco was to suffer from a lawsuit then it would have no choice but to cut the pay rates of their employees. Also, if there was a depression in the economic that caused a dramatic decrease in the stores profit.

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3 years ago

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Pump prices slide as crude oil falls to six-year low The average price for regular gasoline at U.S. pumps fell almost 4 cents i

max2010maxim [7]

Answer:

lower the cost of producing gasoline and increase the supply of gasoline

Explanation:

Crude oil is an input needed in the production of gasoline. If the price of crude oil falls, it would become cheaper to make gasoline and therefore the supply of gasoline would increase.

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3 years ago

Kirksand Airlines is well known for providing excellent customer service to its flyers. The staff members inquire about each fly

patriot [66]

Answer: Personalization

Explanation: In simple words, personalization refers to the altering of product or services by the producer with the objective of increasing the customer satisfaction.

In the given case, the employees of Kirksand airlines respond to the specific needs of the customers readily. They are flexible in their operations and always be ready to fulfill specific requests.

Hence, from the above we can conclude that the correct option is B.

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3 years ago

The basic premise of ______ is that firms should establish objectives and evaluate strategies on criteria other than using only

mart [117]

Answer:

D, balanced scorecard

Explanation:

A balanced scorecard is a management strategy in which managers are able to assess the amount of job done by employees under their area of control.

It also helps to see whatever complications or success that are as a result of the job done by the employees.

A balance scorecard involves the satisfaction of customers by how much time, quality of service, performance of service, among other things. Also, the balance scorecard is helps to focus on some other important roles that could affect customer satisfaction.

Cheers.

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3 years ago

The pdca cycle is a powerful approach for problem solving as it provides the foundation for teams to

natima [27]

The pdca cycle is a powerful approach for problem solving as it provides the foundation for teams to figure out ways to change and implement new ideas within their group setting and project or business. The PDCA stands for plan-do-check-act. In the planning stage your team will plan by determining what the problem is and what ways to fix it. In the do stage, your team will act on the ways you can solve the problem. In the check stage you are looking to check your work and see what worked and what needs to be changed. The final stage is the act stage which if you find solutions that work, implement them moving forward.

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3 years ago