Answer:
Indirect
Explanation:
Since in the question it is mentioned tat you just promoted also at the same time you know that Crystal would be upset at the time when she heared the promotion news but she is the good friend and need to be honest so here the indirect strategy should be used rather using the direct strategy
Therefore the first option is correct
Answer:
implied
Explanation:
Warranty is an assurance that a product will do the work for which it was intended and be of the same quality and grade like others of its class received by a buyer of a product from the seller whether expressly stated or not . This follows that where the product is discovered to be substandard or defective, the seller will either repair or replace the product in line with the terms and conditions of sales.
Implied Warranty is a quality assurance statement given by a buyer to a seller that is neither oral nor written but generally understood by law to be associated with products and services of that industry
