Answer:
Answer is C
Explanation:
Key performance indicators are sets of quantifiable measures used to evaluate how effectively an organization is achieving its key organizational objectives.
The keyword here is "quantifiable".
Therefore, recording the percentage of help desk calls answered in the first minute helps to know just how effective the company is probably helping its customers have great experience or easy usage of its products or services by the number of customers calls answered to, or how effective the customer service is.
When firms configure it HR practices to drive <u>employees</u><u> </u>which leads to improved <u>Firm performance</u>, then the firm will derive competitive advantage.
In a firm, the Human personnel is saddled with the responsibility of effectively managing and motivating the employee for purpose of achieving productivity.
Competitive advantage of a firm entails an attribute which enables a company to outperform its competitors such as Increasing customer-base over other firms.
Therefore, when the firm HR drives the employees, productivity will be achieved which will then create an advantage of competition over other firms.
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C. The leading importer, but not the leading exporter in the world
US is only the third largest exporter but it is the largest exporter
Answer:
Classification is the process of dividing the members of a population into smaller groups, so that in each group, members with similar characteristics are placed. The post-classification process continues at the macro level, and each subgroup is subdivided into smaller subdivisions, which can also be subdivided into smaller subdivisions. If necessary, each category is divided into sections. Each of these steps is called a division level , i hope it i can not help you