Answer:
Yea janelle like to keep all her savings good for her
Explanation:
Disappointed by airline industry and the services provided by airline industry is given below
Explanation:
1.Disappointed customerwill not only cost you money but will also create the possibility of bad word-of-mouth, which can affect future sales and money in your pocket.
2.In an airport environment, and in particular in a hub station with the high volume of connecting traffic and increased probability that you will experience some sort of service disruption, this is even more critical. When you get a sandwich you don’t like or your movie freezes or your bed is not made-up to your liking, you are upset and looking for someone to remedy the situation. Once you have established that you will not elevate your tone to match that of the irate customer, you need to do a few more things. You have to listen to the problem and try to see it through the eyes of the customer. He or she will tell you everything you need to know. The actual incident is never at the root of the behavior. The more you are able to convey your empathy for the situation the customer is in – “I was late coming in from New York and I missed the connecting flight to San Francisco, where my sister is getting married tomorrow morning.” – the greater the trust that will develop between you and the customer. More than anything, customers want someone from your company to understand the unfortunate circumstances they have been left in. They want to vent, they want to feel that you have understood and cared about their predicament, and they want a genuine apology. Lastly, they want a solution. They want to see you try to find a fix for their problems, and even if the result is not ideal, they will be brought back to a calm state by your efforts and communication. Maintain good eye contact, let them know what you’re doing, and try to deliver a solution that addresses their concerns. It is not always possible to do this, and companies generally employ a Customer Relations department to handle transactions such as refunds or compensation for situations where the employee and the customer were unable to reach an acceptable resolution at the first point of contact.
3.Essentially, an airline's hard product is the plane itself, and the airline's soft product is the service, food, and the drinks. Hard product can also be non-airplane constituents, such as lounge amenities. Consequently, the food and drinks in the lounge is soft product, while airline lounge showers are hard products.
Answer:
The answer is : The payment to common shareholders will total $19,500
Explanation:
Because preferred share has priority to receive dividend over common shares, the amount of dividend declaration must fulfill the firm's commitment to its preferred shareholders before the residual amount may be distributed among common shareholders.
Amount of dividend needs to be paid to preferred share holders = Number of share x Par value per preferred share x % dividend = 1,000 x 10 x 5% = $500.
The residual amount of dividend declaration which will go to common shareholders = 20,000 - 500 = $19,500.
=> Thus, the answer is $19,500.
The U.S. Congress passes federal statutes. They do not apply to all states. The uniform law adopted by all states that facilitates commerce. ... Case law is based on the decisions made by those who run administrative agencies.
Answer:
B. Stage 3
Explanation:
Kohlberg's stages of moral development refers to the various stages of how individuals respond morally and under what circumstances. The theory is based upon how morals guide our actions and moral dilemmas faced by individuals.
Among the various stages defined by Kohlberg, Stage 3 corresponds to acting to serve the best interests of the client as well as maintaining good interpersonal relationships.
Under stage 3, an individual seeks social approval in his acts i.e his actions are governed by social values.
