Effective written communication skills are key to productive
and efficient care of patients.
A badly written note may be interpreted as clumsy and
disrespectful. The patient may feel uncertain of the quality of service he is given.
The healthcare practitioners should choose words that are precise and meticulous because it can be the basis to which patients understand and manage their condition. A medical assistant should ensure that the note is written clearly and properly by checking that the words are understood (especially medical terms), literal, explicit,specific.
The medical assistant should discuss the written communication with its author, verifying the content. It is best to have the author discuss the written communication to the recipient. If not possible, ask approval to represent. Discuss to the patient the contents of the written communication, answering questions that patient may ask and ask questions to the patient to check understanding.
They can use scientific journals, presentations during meetings, or just directly towards the public.
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Use the 'price therapy' and 'avoiding harm' most common treatment
price therapy stands for avoiding harm stands for
p=protection h=heat
r=raise a=alcohol
i=ice r=running
c=compression m=massage
e=elevate
