Answer:
Management consists of controlling a group or a set of entities to accomplish a goal. Leadership refers to an individual's ability to influence, motivate, and enable others to contribute toward organizational success. Influence and inspiration separate leaders from managers, not power and control.
Explanation:
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Income elasticity of demand measures the receptiveness of the quantity demanded for a good or service to a change in income.
It's calculated as the ratio of the percentage change in quantity demanded to the percentage change in income.
Explanation:
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The answer to the blank space is etiquette and manners.
When a salesperson receives training to enhance their etiquette and manners, it would help with their self-confidence when meeting potential clients or customers. It would also help them in establishing a good relationship with these individuals, since people are more receptive to people with good manners.
Answer:
The correct answer is: customer relationship management.
Explanation:
Customer Relationship Management (CRM) is a technique by which companies store customers' information in an attempt to identify their buying patterns and to build long-lasting relationships with them. CRM uses Information Technology (IT) software for such studies. Thanks to this system, businesses can provide consumers with products and services that are most likely to satisfy their needs.
