Answer:
An associate should continue to smile and try to be of some help in this type of situation.
Explanation: The customer might be frustrated because of the question they're about to ask the employee. Maybe if the employee helps with the question there frustration will end. :)
Answer:
Outcome-based education (OBE) is an educational theory that bases each part of an educational system around goals (outcomes). By the end of the educational experience, each student should have achieved the goal.
Winston Churchill, Prime Minister of the United Kingdom (5 April), resigned due to poor health but remained in the House of Commons.
