Answer:
c. customer relationship management
Explanation:
Customer relationship management -
It is the method , to manage the interactions of the present or previous customers with the company , by using the data , is known as the customer relationship manangement .
It make use of all the previous data in order to increase the business realtionship with the cutomers , for better profit .
The CRM , takes help from the website of the compnay , emails , chats and even social media , to perform its task .
Answer:
poorly maintained equipment
Answer:
Net Present Value = $59,632.78
Explanation:
<em>The net present value NPV) of a project is the present value of cash inflow less the present value of cash outflow of the project.
</em>
<em>NPV = PV of cash inflow - PV of cash outflow
</em>
Present value of cash inflow:
65,000 × (1.09375)^(-1) + 98000
×(1.09375)^(-2)+ 126,000
×(1.09375)^(-3)+ 132,000 × (1.09375)^(-4)= 326882.7792
PV of annual maintenance cost :
=1,500 × (1- 1.09375^(-4))/0.09375
=4819.84773
NPV = 26882.7792 - 4819.84773
- (255,000+12250)
= 59,632.78