Answer:
Tier 1 support
Explanation:
Of the given options, tier 1 support technical group is the least experienced group. This group of technicians is also referred to as level 1 technical group.
The tier 1 or level support are made up of junior technician, and they have few technical understandings.
Their roles include email response and basic troubleshooting, attending to phone calls, among others.
When a problem cannot be solved by tier 1 support technicians, they pass the problem to tier 2 support technicians,
Answer:
Explanation:Mind mapping software can help you to make connections and become a better creative problem solver.
...
It helps you to make better decisions. ...
It helps you to become better organized. ...
You can see the forest and the trees. ...
It helps you to identify, prioritize and track key project tasks.
<span>The equivalent of the TTL(Time to Live) field in an IPv4 header is known as the Hop Limit in an IPv6 header.
</span>The IPv6 header is a streamlined version of the IPv4
header. The field Hop Limit has the size of 8 bits and indicates the maximum number of links
over which the IPv6 packet can travel before being discarded.
