Answer:
Customer Relationship Management
Explanation:
Customer relationship management can be defined as the ways to manage the relationship that existed between a company and its customers as well as the interaction that existed among them.
Customer relationship management enables us to learn more about customers needs, attitude or behaviour thereby building a relationship with them that, in turn, creates loyalty and retention of the customers.
Therefore it is vital that companies or business owners manage the relationship between their customers in order to improve their sales and as well they should deliver superior customer value and satisfaction.
The most basic need in Maslow’s hierarchy is physiological, or physical survival
The accurate statements regarding the AIDS epidemic in Africa are the following:
- HIV was first diagnosed in the 1980's. Although the virus was tracked back to 1959, it was during the 1980's when the first patient was diagnosed with the term HIV virus.
- Some people did not seek treatment for HIV because of the social stigma of the disease. A lot of people were afraid of seeking treatment or even getting tested for HIV, in fear that if being affected by it, they would be discriminated and marginalized from society.
- Over half of all HIV/AIDS deaths in the world are in Africa. In 2017, there were 36.9 million people living with HIV in the world. From that number, over 20 million people live in different parts of Africa.
- Civil war and economic problems slowed the response of many African countries. Although there has been a great improvement with the early diagnosis and treatment of the virus in African patients, the economic and social conditions of certain countries have made the response to the virus a slower one.