That answer is true because they the say it in the book and plus i have tooken this test once and the correct answer to this question is true
Answer:
B). False.
Explanation:
The given statement would be categorized as false because 'giving in to the customer's demands' is never the solution to deal with the angry or rude customers. They are rather required to be dealt quite calmly and gracefully by discussing their problem in order to know the reasons that have led them to such an anxious or disrespectful tone.
After assessing their issue, they must be provided with an apology along with a solution and an assurance that such a mistake would not occur in future. This kind of generous and patient attitude is required in order to not let the the customers offend that may affect their trust on your company/brand/product and invite more customers(as such a customer support attracts customers). Therefore, the assertion is <u>false.</u>
B because it’s only one person
Explanation:
<u>Philadelphia Convention.</u>
During that time period it was before the Enlightenment. Which meant that people could no prove many of the things happening in the world. They were also subject to nature when living in The New World and not to mention most colonies up in the New England area moved there for religious freedom.