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podryga [215]
3 years ago
9

Peter, the team leader of IntraCall Inc, is not satisfied with the performance of his team due to the negative feedback and innu

merable complaints received by dissatisfied callers. Which of the following measures can Peter adopt to build the reputation of his team and be considered an effective leader?
a. He should identify and sack erring employees and reshuffle the entire team.
b. He should concentrate on honing the strengths of his employees and putting them to best practice
c. He should concentrate on the weaknesses of his employees and focus on patching up such areas of improvement.
d. He should focus on providing solutions to problems rather than asking tough questions.
Social Studies
1 answer:
Radda [10]3 years ago
3 0

Answer:

He should concentrate on honing the strengths of his employees and putting them to best practice

Explanation:

In this situation Peter have to involve Learning & Development unit of Human Capital Management to help train,retrain and coach the employees on those core functions that they are not handling well, this will in turn assistance improvement their knowledge and strength on their key performance indicators

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zvonat [6]

Answer:

Fixed interval, fixed ratio

Explanation:

<u>Fixed interval schedule: </u>

The main motto of the reinforcement schedule is to motivate the behavior. In a fixed interval of time, the behavior is motivated after passing a fixed time but the interval of time is always fixed.  

For example, the behavior is reinforced after 5 seconds, the second reinforced will be given after 5 seconds when the response does not occur.  

<u>Fixed ratio schedules: </u>

In this schedule, the behavior is reinforced after a certain fixed response. This schedule contains a fixed number of responses.  

For example, if a rat is pressing the lever but if rat pressing the lever 7 times then will get reinforcement that is fixed ratio schedule.

3 0
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How did the us respond to world war 1 economically , politically and social?
CaHeK987 [17]
I think so I’m not sure if I’m right but it’s a good guess
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Which features are characteristics of the Coastal Plain region? Check all that apply
Leviafan [203]

Answer:

2. Flat landscapes

3. Swampy areas

4. Marshy shores

Explanation:

A coastal plain is a flat land that is close to a large body of water such as an ocean. They can be formed when sedimentary materials are washed by the river and form into a flat landscape.

Some of the characteristics are flat landscapes, swampy areas, and marshy shores.

These areas usually experience above-average levels of rainfall

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Post an explanation of the role of lobbying and campaigning in social work practice. Then, explainhow you think social workers m
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Answer:

Lobbying and campaigning may help social workers promote for our customers' well enough by persuading legislators. Lobby groups, such as social services, are used by legislators and senior officials to educate them about gaps in policies and their efficacy.

Because they are educated about their areas, social professionals make ideal democratic campaigns. They are aware of social issues and are dedicated to achieving social equality. They are aware of the impact of policies on persons and regions

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2. (05.01 MC)
Lorico [155]
I think it’s the spinning wheel.
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