The correct answer to this open question is the following.
The communication skills (social media, active listening, cultural awareness) that are important for someone who makes or communicates decisions related to the school-to-prison pipeline are the following.
This individual has to elaborate powerful but concise messages to be delivered on time. Of course, social media is one of the bests ways to do this because most youngsters and students use this media all day.
Active listening is an asset for the one who is about to convey a message in that by doing this, he/she can better learn the information necessities needed for these types of audiences.
Cultural awareness can also help to offer the background of some minority groups that are more prone to leave school and become part of gangs.