GenXTech is a growing company that develops gaming applications for military simulations and commercial clients. As part of its
annual strategic planning process, GenXTech is analyzing its current situation and where it should head to achieve its mission. Its focus is on business strategy and the technology infrastructure required to achieve it. What is GenXTech creating?
Based on the information provided within the question it can be said that in this scenario GenXTech seems to be creating an enterprise architecture. This is a blueprint that completely detail the structure and different operations within an organization, with the main focus of how the organization can best achieve it's objective. Which is what GenXTech is trying to do by analyzing it's situation.
gives back less (or distorts) than what the client has said.
Explanation:
Emotional intelligence can be defined as the cognitive ability of an individual or person to be able to recognize his or her emotions, have an understanding of the message being conveyed and knowing how these emotions affect the people around him or her.
Basically, there are five (5) main characteristics or features of emotional intelligence and these are;
I. Motivation.
II. Self-awareness.
III. Social skills.
IV. Self-regulation.
V. Empathy.
Empathy simply means putting yourself in a person's position, depicting how you will feel if you were in his or her situation. Also, empathy depicts getting the perspective of a thing through another person's lens, eyes or ears.
There are three (3) main types of empathy and these includes;
I. Basic (interchangeable empathy).
II. Additive empathy.
III. Subtractive empathy.
In Subtractive empathy, the counselor responses gives back less (or distorts) than what the client has said.
This ultimately implies that, subtractive empathy requires the counselor using an inappropriate listening or influencing skills.
